FAQ: Why am I seeing 'No Profiles Found' when creating a summative?

This error message tells you that the staff member selected does not have a target set.

Here's what you'll need to do:

Our summative tool requires a target for each user in order to work. Fixing this is simple; just follow the 'set a target' link in the error message or head to Staff on the lefthand navigation panel and click the Targets tab to set a target for the staff member.

Still having trouble?

If assigning a target to your staff member doesn't resolve this for you, please reach out to us directly with a support request including the staff member's name, required target, and required summative and we'll investigate with you.